Our Services

I.T Support

Spikee provides customised casual IT support services for small to medium-sized businesses throughout the country. From server and desktop support to system upgrades and 24×7 monitoring, our professional on-site IT support services can be tailored to meet your exact requirements.

Whether you need to outsource your entire IT management or obtain support and advice at different times throughout the year. We can keep your IT infrastructure in tip-top shape and jump on any problems before they have an impact on your business operations. Our experienced technicians provide expert Griffith IT support services at a time and place that suits you.

Our aim is to deliver exceptional support services to complement businesses of all sizes. From start-ups to enterprises including support for in-house IT Departments. Our Systems Engineers are readily available to deliver innovative support services Griffith and surrounding areas wide through the support models.

The convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged. Technicians and System Engineers are readily available to attend a client’s workplace. To assess their workplace environment and resolve any issues that could not be resolved remotely.

Spikee understands that each business is unique. Our approach when developing IT support packages is to listen to our clients, acknowledge their requirements and most importantly understand and assess their IT environment. Once a thorough analysis is completed, our Systems Engineers will develop a flexible support package based on your requirements and budget.

The key features of a Spike IT Casual Support arrangement include:

·         Support requests raised via the Spike IT Helpdesk and scheduled as availability permits

·         Adhoc helpdesk service

·         Remote support as available (may be limited)

·         Pay-as-you-go. i.e. Time and materials based billing